Important Safety Alert: GoodWe & GE Hybrid Inverters Recalled in Australia

 In September 2025, the Australian Competition and Consumer Commission (ACCC) officially announced a safety recall for certain GoodWe EHB series and GE branded GEH series hybrid inverters sold across Australia. The root of the issue lies in a bypass‑switch bug: when the inverter is placed in “bypass” mode while operating in backup mode, it can continue exporting power to the grid. In the event of islanding (i.e. the grid is down), this raises a serious risk of electric shock to workers or consumers.

This recall again highlights that even well‑regarded solar inverters like GoodWe are not immune to design or firmware flaws. If you own a GoodWe or GE hybrid inverter, it’s essential to act quickly, check your firmware version, and avoid using the bypass switch until the fix is confirmed. In this article, we’ll break down what’s going on, what common GoodWe inverter problems look like, and what steps you should take now to protect your system and your safety.

What Models Are Affected & What You Must Do

The recall covers specific models sold between 3 May 2021 and 4 September 2025:

  • GoodWe EHB series: GW5K‑EHB‑AU‑G11, GW8.6K‑EHB‑AU‑G11, GW9.99K‑EHB‑AU‑G11

  • GE branded GEH series: GEH5.0‑1U‑10, GEH8.6‑1U‑10, GEH10‑1U‑10

If your inverter is connected online, GoodWe is rolling out a remote firmware upgrade (050531). For systems that are offline, a technician must visit to install the update. Until the fix is in place:

  • Do not switch the bypass mode to bypass — leave it in “Normal” mode only.

  • Do not perform any maintenance or wiring work on the inverter until the firmware is confirmed.

If you are unsure whether your system is affected, contact GoodWe via their dedicated recall support (phone, email) or check with your installer.

What Are Common GoodWe Inverter Problems?

Some systems may exhibit issues beyond or preceding recall symptoms. Here’s a common question:

GoodWe inverters may display numerous fault codes (e.g. SPI failure, memory (EEPROM) error, ground insulation faults, overvoltage, overheating or fan failure) that signal internal communication breakdowns, thermal stress, or grid abnormalities.

These problems often emerge due to environmental stress (heat, dust), wiring or grounding issues, or software/firmware bugs. In practice, some owners report “inverter offline,” “memory error,” “overvoltage” or “over temperature” alerts, prompting a system reboot or professional servicing.

These fault codes typically display on the inverter’s interface or via the monitoring app. By referencing GoodWe’s error code tables, a qualified technician can diagnose whether the issue is resolvable via firmware, component repair, or replacement. Read More…

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